Privacy Policy for Physical Therapy and Sports Medicine Center (PTSMC)

Last updated: September 9, 2026

Welcome to PTSMC.com(opens in new tab) At Physical Therapy and Sports Medicine Center, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with the terms, do not access the site.

1. Information We Collect

1.1 Personal Information

We may collect personal information that includes, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Health information necessary for your care

1.2 Non-Personal Information

We may also collect non-personal information, such as:

  • Browser type
  • Device information
  • IP address
  • Pages visited on our website

2. How We Use Your Information

2.1 Personal Information

The personal information we collect allows us to:

  • Provide tailored physical therapy and sports medicine services
  • Schedule appointments
  • Communicate important information about your care
  • Respond to inquiries and customer service requests

2.2 Non-Personal Information

Non-personal information is used to:

  • Improve website functionality
  • Monitor user behavior and trends on our site
  • Enhance user experience

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

  • Health professionals, as necessary for your treatment
  • Service providers who perform website-related services for us
  • Regulatory authorities, if required by law

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Secure server infrastructure
  • Encryption of sensitive data
  • Regular security audits and updates

Despite these measures, no transmission over the internet is guaranteed to be 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to operate the site, understand how visitors use it, and support our marketing efforts. When you first visit our site, you can choose "Accept All" or "Required Only" via our cookie consent banner.

5.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function properly, remember your preferences, and provide information about how visitors use the site.

5.2 Types of Cookies We Use

  • Essential Cookies — Required for core site functionality, such as navigation, search, and appointment request forms. The site cannot function properly without these, and they are not subject to the "Required Only" opt-out.
  • Functional Cookies — Remember choices you make (such as selected language) to improve your experience.
  • Analytics Cookies — Help us understand how visitors use the site (pages viewed, time on site, general location) so we can improve content and performance.
  • Advertising / Tracking Cookies — Used to measure the effectiveness of our marketing and to show relevant ads on other websites. This may include tracking pixels from third-party advertising partners.

5.3 Third-Party Cookies

Some cookies are placed by third-party services we use to operate and market the site, which may include analytics providers and advertising/marketing platforms. These third parties may collect information about your visits to this and other websites. We do not control these third-party cookies directly; please review the relevant provider's own privacy policy for details.

5.4 Your Choices

You can manage cookies through the consent banner on this site, or through your browser settings, which typically let you:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from particular sites
  • Block all cookies
  • Delete all cookies when you close your browser

Note that blocking or deleting cookies may affect the functionality of this and other websites you visit.

You can also opt out of interest-based advertising through industry tools such as the Network Advertising Initiative(opens in new tab) and the Digital Advertising Alliance(opens in new tab).

5.5 Do Not Track / Global Privacy Control

Some browsers support a "Do Not Track" or Global Privacy Control (GPC) signal. We [describe current handling — e.g., "are working to honor" or "currently do not respond to"] these signals. Please check back for updates as our practices evolve.

6. Your Privacy Rights

You have the right to access, correct, or delete your personal information at any time. You can contact us at info@ptsmc.com or through postal mail at the address listed below to make such requests.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete such data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are made, we will notify you by updating the "Last updated" date at the top of this policy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Physical Therapy and Sports Medicine Center
Address: 47 North Main Street West Hartford, CT 06107
Email: info@ptsmc.com
Phone: (860) 409-4595

Thank you for choosing Physical Therapy and Sports Medicine Center for your healthcare needs. Your privacy and trust are important to us, and we are committed to protecting your information.